In case of questions about your NCTE product we kindly recommend to study the according data sheet. In the data sheet you`ll find under chapter “Operation Instructions” useful and important information all around installation, commissioning, correct handling and operation.

Of course you are welcome to contact us personally in case of questions. We will be happy to advice you.

Tel.: 0049-89-665619-0
Fax: 0049-89-665619-29
E-Mail: service@ncte.de
Your contact person: Dr. Songshi Li

In case of dysfunctions or failures we would like to point out expressly that by opening/dismounting the sensor during the warranty period you will lose guarantee. Please utilize our support and contact us if dysfunction occurs or repair is necessary.

If you want to send us a defective torque sensor for repair/maintenance /service-check we expressly ask you to download our service form. Please fill in this form as detailed as possible and send it along with the sensor in the same delivery. Proceeding that way NCTE will guarantee for
a smooth and quick service procedure.